Month: November 2024

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The AI revolution in CX: Generative AI for customer support

AI customer service for higher customer engagement Second, such tools can automatically generate, prioritize, run, and review different code tests, accelerating testing and increasing coverage and effectiveness. Third, generative AI’s natural-language translation capabilities can optimize the integration and migration of legacy frameworks. Last, the tools can review code to identify defects and inefficiencies in computing. […]

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